Blog

This ain't our first rodeo discussing customer service, and it probably won't be our last. That stance alone should probably show our valued customers how important communication is to us. Commun … read more

This may be the first of several sappy and grateful posts that you see on this blog. You will hear nary an apology, we are truly just so thrilled and thankful that so many of you have chosen to work w … read more

Customer service has become a lost art. Passion has gone out the window. It's a sorry state of affairs for so many creatives out in the market right now. But when everyone's morale is sinking, Decibel … read more

It doesn't matter what you're buying, any purchase can be a bit of a gamble. How well do you know the manufacturer? How much time and energy did they put into whatever you're buying? Is it good f … read more